Wizard Pharmacy Kalgoorlie Central was a finalist for Australia’s pharmacy of the year together with five other pharmacies, including the overall winner from the Australian Capital Territory. Run by the Pharmacy Guild of Australia, Wizard Pharmacy Kalgoorlie Central competed against 6000 pharmacies across the nation for the award, presented at the Australian Pharmacy Professional Conference on the Gold Coast last week.
Wizard Pharmacy Kalgoorlie Central owner Elise Wheadon said being a finalist was a testament to her employees’ work in the community. The pharmacy of the year finalists were judged on three levels of criteria including business management, customer experience and excellence in professional innovation, with the latter category won by the Kalgoorlie-Boulder pharmacy in 2020.
Mrs Wheadon said the nomination came as a surprise to her after an anonymous customer nominated Wizard Pharmacy Kalgoorlie and Wizard Pharmacy Kalgoorlie Central. “This year they actually changed the nominations so you were nominated not by yourself, but by customers, so we were really humbled both stores were nominated,” she said. “It’s just a testament to the team and also to the community for their constant feedback on different things that we can do for them.”
Although Wizard Pharmacy Kalgoorlie Central did not take out the top prize, Mrs Wheadon said was honoured to be nominated.